Once the spyware has been installed, it adds a toolbar to the Internet Explorer Web browser window. Once the spyware has been installed, it changes the user's homepage to a site that resembles Google in that it displays the Google brand; however the site is hosted by the spyware's company.
Mozilla Firefox. It may create the following directories:. A user may have more than one profile on a machine. Once installed in Mozilla Firefox, the adware's presence can be seen in the 'Manage Add-ons' window that can be accessed from the Tools menu.
Once the spyware has been installed, it adds a toolbar to the Mozilla Firefox Web browser window. The images below displays search results from an affected user's Web browser.
Displays pop-ups. Analysis by Michael Johnson. If there's an action a user needs to take, such as approving the removal of a malicious file, they'll see that in the notification they receive. To learn more about actions that Microsoft Defender Antivirus takes on a user's behalf, or actions users might need to take, see Protection History. To learn more about different threats, visit the Microsoft Security Intelligence Threats site , where you can perform the following actions:.
Secure Windows 10 devices article Evaluate Microsoft Defender Antivirus article How to turn on real-time and cloud-delivered antivirus protection article How to turn on and use Microsoft Defender Antivirus from the Windows Security app article How to turn on Microsoft Defender Antivirus by using Group Policy article How to update your antivirus definitions article How to submit malware and non-malware to Microsoft for analysis article.
Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Please rate your experience Yes No. Any additional feedback? Tip If you're using Microsoft , consider using Microsoft Defender Antivirus as your primary antivirus solution.
This article describes the established processes for the submission of vendor disputes and false positives. Vendor disputes are instances where the vendor of a product disputes the detection or the classification, or both, of the vendor's product by Microsoft Windows AntiSpyware Beta.
A false positive detection is a case where a product is detected as a different product by Windows AntiSpyware Beta. Both vendor disputes and false positives are analyzed by the Windows AntiSpyware Beta research team.
If you are the vendor of a product that you believe has been incorrectly classified, or if you have recently updated the behavior of your program, you can contact our research division with your concerns. The first step in this process is to fill out the vendor dispute form located at the following Microsoft Web site:. The research team will confirm the receipt of the completed vendor dispute form through e-mail.
If additional information is required, the research team will request this through e-mail, using the contact information that was provided in the form. As soon as the analysis is completed, the research team will respond to the submitter through e-mail with the results.
Telephone calls or other direct inquiries are not accepted. We will make every effort to speed up the process and respond in a timely manner. Decisions about vendor disputes are based on the characteristics of the programs analyzed, the signature criteria, and the detection technology in Windows AntiSpyware Beta as of the date of the analysis.
Decisions are subject to change if changes are made to these programs over time or as the signature criteria and detection technology that are employed by Windows AntiSpyware Beta changes..
If you believe that your program is being mistaken for another program by Windows AntiSpyware Beta , this may be the case of a false positive.
The first step in the process of resolution is to fill out the false positive form located at the following Microsoft Web site:.
Use this form only for circumstances where Windows AntiSpyware Beta may have mistakenly identified one software program as another, and not for vendor disputes. Microsoft's vision is that customers should be empowered to make informed decisions about the software that installs and runs on their PCs, to manage effectively that software while maintaining the quality of their computing experience, and to help protect their privacy.
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